Refund Policy

Last updated: 2026-09-30 (placeholder)

COUNSEL REVIEW. This page is a structured placeholder written by the build team, not legal advice and not final. A lawyer in the operating company's jurisdiction must review and replace this text before launch. Text follows the D-020 default (7-day first-charge window, no refunds on renewals). Alex can change the window; Whop's refund settings must match whatever this page says.

1. Refund window on your first charge

If you are on the Pro plan, you can request a refund within 7 days of your first Pro charge. This window applies once, to your first charge only.

2. Cancel any time

You can cancel your Pro subscription at any time from your Whop dashboard. Cancelling stops future charges. Your Pro access continues through the end of the period you already paid for; it does not end the moment you cancel.

3. No refunds on renewals

Refunds apply only to your first Pro charge, inside the 7-day window in section 1. Renewal charges, meaning any Pro charge after the first, are not refundable. If you no longer want to be billed, cancel before your next renewal date using the steps in section 2.

4. How to request a refund

To request a refund inside the 7-day window, email TODO(Alex): refund and support contact email or use the refund option in your Whop dashboard. Include the email address on your account so we can find your charge.

5. What a refund removes

A refund removes your Pro access on AMCrypto and your Pro role in Discord, the same day the refund is processed. It does not remove your account or any free-tier access you have under separate broker verification.

6. Billing and processing

Whop handles all billing and refund processing for AMCrypto. Once a refund is approved, Whop processes the payment back to your original payment method; how long it takes to appear depends on your bank or card issuer, not on us.

7. Chargebacks

If you dispute a charge with your bank or card issuer instead of requesting a refund from us first, we treat it as a chargeback. A chargeback removes your Pro access and Pro Discord role immediately and may affect your ability to rejoin. Please contact us using section 4 before filing a chargeback; most billing issues are faster to fix directly with us.

8. Keeping this page and Whop in sync

Our refund settings in Whop are configured to match this page. If anything you see at checkout or in Whop conflicts with this page, tell us using section 4 so we can fix the mismatch.